Frequently Asked Questions

Our Easy Lover skin-to-skin headband allows for gentle skin-to-skin contact! This method contributes to the good health and well-being of premature babies and full-term infants up to 3 months of age.

Our skin-to-skin headbands come in one size, the fabric is slightly stretchy and adjusts with a Velcro system. This is not a baby carrier and is for use in a lying or sitting position only.

Studio Romeo baby carriers are available at over 70 retailers across France and around the world. Find the full list of Studio Romeo retailers by clicking here.

All Studio Romeo products are designed and created in France (in Nantes and Annecy). We work with a GOTS-certified clothing workshop in Portugal with which we share strong values.

The quality of our products is essential, which is why all Studio Romeo products are made from 100% organic cotton , i.e. made with natural fibers from organic farming and without pesticides.

Because babies' skin is ultra-sensitive, all our fabrics comply with the requirements and regulations of the Oeko-Tex 100 label regarding chemicals. The dyes used are natural and pigmented, water-based, non-toxic, solvent-free, heavy metal-free and volatile organic compounds-free.

All our products are machine washable at 30°C but avoid spinning in the machine - maximum 400 revolutions.

Use a mild detergent, without bleach or fabric softener. Do not tumble dry.

No more 5m long slings and bulky baby carriers!

Without knots or straps, simply put on our two headbands on either side of your shoulders and then comfortably place your baby in them to use our Duo.

Do not hesitate to consult the instructions for use of the Duo baby carrier for more information!

It will be your ally in your daily travels, from 2/3 months of your child up to 12 kg and more if you like :)

The age for sitting facing the carrier depends on the natural hip width of your baby.

Our slings can be used from birth, but we recommend using the Duo baby carrier from 2/3 months only.

This corresponds to the age at which your baby's natural hip spacing will be respected in the seated position facing the carrier.

We advise you to consult a doctor for more information on the different options for carrying premature babies.

The skin-to-skin headband and the sling are our best-suited products for a premature baby.

Our baby carriers can be used up to 12 kg on average... but it all depends on the size of your baby.

On average, our customers use it until their child is 2 years old.

You can also continue to carry your child even when he is older and walking, by using the booster position, on the hip with a single band. You have a nice example on our blog.

Our Duo baby carrier is not used on the back.

But we have another model - the UP&GO baby carrier that can be installed on the back!

The Duo baby carrier is not designed to carry two twins at the same time.

On the other hand, some mothers opt for two slings, which they place on each shoulder, to carry their twins!

There are no contraindications to breastfeeding in the Duo baby carrier.

There are many possible positions for breastfeeding… It’s up to you to find the one that suits you best. Our baby carrier allows you to be completely comfortable to breastfeed in complete peace of mind, or even discreetly when you are outside your home.

Yes, as far as possible, because the fabric is stretchy enough to best adapt to the morphology of the wearer and the baby :)

Our baby carriers are available in 2 sizes : Size 1 and Size 2. Size 1 generally corresponds to sizes S to M and size 2 to a size L - depending on the height and body shape of each person :)

We recommend dressing your baby accordingly, especially if it is hot, while taking into account the fabric of the headbands as a garment, as well as your body heat (37°). Also and above all, remember to cover the extremities (head, feet) to protect them from the sun or the cold.

Our baby carriers are available in 2 sizes: Size 1 and Size 2.

The fabric is stretchy enough to best fit the wearer and baby. Size 1 generally corresponds to sizes S to M and size 2 to a size L.

Please note, this may vary depending on the wearer's body shape and size!

Our size guide is available to help you choose between size 1 and 2.

Our baby carriers are available in 2 sizes: Size 1 and Size 2.

If your height and/or weight difference is too great, it is very likely that you will not be able to use the same size Duo baby carrier.

You may have this tight feeling the first time you put on the Duo baby carrier. It is important that your baby is held securely against you and does not move, just like in a classic sling.

For the Newborn position, depending on the morphology of the baby and the wearer, it can quickly become cramped. You can therefore move it to the position facing the wearer earlier, respecting a physiological position and the natural spacing of the hips, if you feel that the fabric is a little too tight.

Please note that the fabric will soften and relax with use and as your baby grows.

We recommend that you use your Duo a few times for short periods of time to get used to it and to get your child used to it.

Your child should not be too low under your chest and the position should remain comfortable for him as well as for you. He should be within kissing range.

If this is not the case, you can make a volte with the fabric on each shoulder. Making a volte consists of turning the side of the scarf over the shoulder by reversing the hems, so as to shorten the fabric and thus raise the baby slightly.

You can also wash your baby carrier (30° in the machine) so that the fabric tightens (Please note: no returns or refunds possible after washing).

Our baby carriers are available in 2 sizes. In any case, it is not a problem to feel very slightly tight at first, so that the baby is well held against you and does not move, just like in a classic sling.

The fabric softens and relaxes with use and as the baby grows.

The size guide available on this link can help you choose between size 1 and 2.

And as each morphology is unique, the purchase is satisfied, refunded or exchanged to try quietly at home and see if it suits you ;)

Our Up&Go baby carrier can be used both front and back. You can watch the Studio Romeo video tutorials to understand how to install the Up&Go.

When your baby is awake, and if he wants, you can sit him a little higher with his arms out.

Find all the right actions to take in our article dedicated to the best physiological carrying positions.

Our Duo baby carrier consists of 2 bands. It is ideally used from 2/3 months minimum to be said physiological - up to 12kg and more if affinities. Its advantage, the simplicity of the concept without knot or strap.

The Sling Studio Romeo scarf is an asymmetrical, physiological means of carrying from birth up to approximately 10 kg, which is easily adjusted thanks to 2 rings. It is therefore ideal for newborns.

This type of carrying can be used for premature babies.

Our Sling baby carriers are tested up to 10kg, but you can use them for longer if you are comfortable.

The Sling is a versatile baby carrier that can be used in different ways:

- ventral carrying

- 3/4 carry

- hip carry

- back carrying

For France:

Colissimo standard: 2 to 3 working days - €4.90 (for French overseas territories from €14.90). Delivery is free from €100 of purchase for Metropolitan France and Europe.

Chronopost Express: 24 to 48 business hours in France (48 hours in Corsica). Orders placed after 2 p.m. on Friday will be shipped the following Monday. If the recipient is absent, the delivery person may drop off the package at an approved relay point. This delivery method has a single price of €9.90.

Mondial Relay delivery is free. Please note, if you order between Friday (after 10am) and Monday, your order will be sent the following Tuesday by Mondial Relay.

For abroad:

Colissimo International: 3 to 10 working days depending on the destination (after shipping) and may take longer due to customs procedures. Colissimos are only offered with signature and the price depends on the destination. For Europe, this delivery method is charged from €8.90 and is free from €100 of purchase.

DHL Inter Express: the delivery time is 48 hours to 5 working days (once the package has been shipped and depending on customs procedures). In case of absence during delivery, DHL INTER will contact you by telephone to retry delivery 3 days in a row. In case of non-delivery of the package by the carrier, the package will be returned to Studio Romeo.

For deliveries outside France, delivery times may be a little longer.

For deliveries abroad, the recipient may be required to pay customs charges, depending on the legislation in force in the country of destination.

To be delivered before Christmas: order by colissimo or chronopost until 17/12 inclusive! We recommend chronopost delivery for greater security.

Normally, your orders are prepared and shipped within 48 hours (Monday to Friday - orders placed on the weekend are shipped the following Monday (or Tuesday, if you choose Mondial Relay delivery).

For France:

Colissimo standard: 2 to 3 working days - €4.90 (for French overseas territories from €14.90). Delivery is free from €100 of purchase for Metropolitan France and Europe.

Chronopost Express: 24 to 48 business hours in France (48 hours in Corsica). Orders placed after 2 p.m. on Friday will be shipped the following Monday. If the recipient is absent, the delivery person may drop off the package at an approved relay point. This delivery method has a single price of €9.90.

For abroad:

Colissimo International: 3 to 10 working days depending on the destination (after shipping) and may take longer due to customs procedures. Colissimos are only offered with signature and the price depends on the destination. For Europe, this delivery method is charged from €8.90 and is free from €100 of purchase.

DHL Inter Express: the delivery time is 48 hours to 5 working days (once the package has been shipped and depending on customs procedures). In case of absence during delivery, DHL INTER will contact you by telephone to retry delivery 3 days in a row. In case of non-delivery of the package by the carrier, the package will be returned to Studio Romeo.

When your order ships, you will receive an email with your tracking number.

You have 14 days after receiving your order to return your purchases to us for a refund if they do not suit you.

Returned products must not have been worn or washed and must be returned in their original packaging, in perfect condition. No item will be refunded if it has been washed or if it is not in its original packaging.

You must return your purchase in its original packaging accompanied by its delivery note (if you no longer have it, please clearly state your order number) to the following address:

LOGISSEO

Back to Studio Romeo

28-30 bd Gaston Birgé

49100 Angers - France

If you wish to exchange an item for another size or color, you can write to us at hello@studio-romeo.com.

Regarding return times, they are processed within 10 working days after receipt and the refund will be made to the bank card (or PayPal account) used for payment. You will be notified by email of the refund.

NB: The return package may have arrived at our logistics provider but not yet processed... so there is no point in contacting us again regarding your refund before this deadline ;)

The confirmation message may have slipped into your spam: don't forget to take a look. And if you really haven't received anything, contact our customer service hello@studio-romeo.com

Once your order has been validated, we cannot modify or cancel it: the information has already been transmitted to our logistics provider and your package is being prepared!

If your items are not suitable, you have 14 days from receipt to return your order.

An error in your order or a delivery problem? Do not hesitate to write to us at hello@studio-romeo.com, we will answer you as soon as possible.

Here are some rules to follow regarding physiology:

- The baby is in a "sitting/squatting" position: this is the natural position that the baby takes when you snuggle him against you, which allows him to hold on and anchor himself to the carrier (rounded back to respect the baby's dorsal kyphosis, leaning on his buttocks - never on his crotch or his feet -, naturally tilted pelvis, knees bent at navel height, thighs facing upwards and more or less apart to respect the hips, without forcing, depending on the age and the baby, head in line with his spine).

- The baby's back must be well supported by the fabric so that it does not sag.

- The baby carried in front is carried high enough to respect your back and to allow him to rest his head against your sternum (within kissing range).

- It is recommended to listen to your feelings and not hesitate to vary the positions.

To carry in the best conditions, it is important to respect a few safety rules and to be attentive to the needs of the child.

In the baby carrier, ensure that the child's airways are always clear of the fabric and that air circulates well around it. Face always visible to the wearer.

Dress baby accordingly, especially if it is hot, and take into account the fabric of the sling as a garment, as well as your body heat (37°). Cover the extremities (head, feet) to protect them from the sun or cold.

Moisturize regularly if it is hot and be careful in the sun.

In all positions, ensure that the baby can freely move his head, which must be in line with his spine.

Be attentive to the child's signals and behavior: respond to their needs and make the necessary adjustments in terms of position.

The quality of our products is essential and tests are carried out in the laboratory according to the specifications of the European standard for child carriers NF EN 13209-2.

Our baby carriers comply with safety requirements and are designed to respect the child's psychomotor development.

Physiologically, they are also approved by the International Hip Dysplasia Institute which has classified them as “hip-friendly” products.

We do not recommend using it in the forward facing position as it puts too much pressure on the baby's back and joints.

This method of carrying, very common in the West, must be practiced sparingly and for short periods because it is not physiological.

If the baby carrier seems ill-fitting:

1) check that your baby is installed according to the safety rules stated;

2) the two bands must cross at the baby's neck so that it is held securely;

3) the two bands are deployed from one knee to the other, to give it a wide and stable base;

3) adjust the fabric using voltmeters if necessary.

If the problem persists, it may be a size issue and we advise you to contact Studio Romeo customer service in this case :)

All newborns are examined in the maternity ward to see if their hips are normally developed. Hip dysplasia cannot be caused by a baby carrier.

We are advised, approved and often recommended by midwives and other specialists in the case of wearing cuddle swaddles. Physiologically, our baby carriers are approved by the International Hip Dysplasia Institute who have classified them as “hip-friendly” products.